Frequently asked questions
Answers to the most important questions about your booking.
How do I book a villa?
On the detail page of your preferred villa, simply select your travel dates and number of guests, then click “Book”. You will be taken straight to secure checkout — once the payment is complete, your booking is confirmed and appears under “Bookings”.
Which payment methods are accepted?
Payments are processed securely by our payment provider Stripe. You can pay with credit card, debit card, Apple Pay or Google Pay, among others. The total price — nights plus cleaning fee — is shown transparently before you pay.
Can I cancel my booking?
Yes, you can cancel paid bookings before check-in directly on the “Bookings” page. You can find the details in our cancellation policy.
What does “full privacy” mean?
Every villa on VillasPrivate is selected so that the pool and garden are not visible from outside. On each detail page you can see exactly which privacy features a villa offers — for example a screened garden, a private pool or a fully fenced property.
How can I list my own villa?
Click “List your villa” at the top and create your listing in a few steps: photos, amenities, price and availability. As soon as you publish your listing, it is visible and bookable for all guests.
Which languages is VillasPrivate available in?
VillasPrivate is available in German, English and Turkish. You can switch the language at any time via the globe icon at the top. For any other questions, reach us by email at [email protected].